Frequently Asked Questions
If your question isn't answered here, please contact us.
Is there a limit on the rewards I can receive?
No, there's no limit. The more you shop on eBay with KickItBack, the more cash back you'll receive.
How do I get paid?
When you use KickItBack and make a purchase on eBay, you earn cash back. On the KickBacks page, we list all the items you've won on eBay and how much money you've earned so far. When your balance reaches the minimum required for a cashout ($5.00), you can click the "Cashout Now!" button and we'll send that money to your specified PayPal account. Otherwise, we'll automatically pay out each month if your balance is over the minimum cashout amount (you can change this amount in your account settings). Items become eligible for pay out 30 days after the date of purchase, which is a requirement that helps us prevent fraud.
Who owns and operates KickItBack?
KickItBack is owned and operated by its parent company, Auctiva Corp., eBay's largest third-party developer. KickItBack operates in strict accordance with eBay's Affiliate Program policies. KickItBack is neither an eBay-owned or -operated site.
Why is my purchase "Pending"?
It may take 5 or more business days for the item to show up on your KickBacks page and be verified. You must also generate an eBay token, which allows us to verify your purchases with eBay. Click here to generate your eBay token. Token generation must be done periodically. When yours expires, we'll notify you on your next login to generate another.
My purchase is "Verified," why isn't it available to be cashed out?
Once we verify that a qualified purchase has been made, it becomes eligible for payout after 30 days from the date of purchase. We do this to help prevent fraud.
How much do I receive in rewards for each item I buy on eBay?
KickItBack will pay up to 1% of the final price of an eBay item. The final price is the actual closing auction price, fixed price amount or Buy It Now price, and doesn't include shipping, insurance or any other additional costs. The exact amount received is determined by the commissions paid to KickItBack. The payout from KickItBack will not exceed the amount paid to KickItBack, which is rarely (< 0.3% of KickBacks) less than 1% of the final eBay item price.
Do all purchases qualify for cash-back rewards (Auction, Stores, Buy It Now)?
Almost anything purchased on eBay.com (U.S. site) qualifies for a cash-back reward! However, there are a very few exceptions. eBay Motors, "2nd Chance" offers and "Best Offer" purchases are examples of purchases that may not result in cash-back rewards.
What type of reward, if not cash, do you guarantee?
Cash back is the ONLY type of reward offered by KickItBack.
How are my purchases tracked?
Logging into KickItBack or using one of the other approved methods to earn cash back, creates a tiny file (called a "cookie") that allows us to tag your eBay purchase as eligible for KickItBack cash-back rewards. These cookies do expire, which is why you need to use any of the outlined methods each time you shop on eBay to ensure you earn your cash back. After you've done so and you make a purchase, eBay notifies us and we credit your KickBacks account balance accordingly.
How do I ensure my purchases are tracked?
For your purchases to earn you rewards, you must shop on eBay using one of the following methods. Although the first option is the most dependable way to ensure your purchases earn you cash back, we suggest you choose the method that seems simplest to you. Before shopping on eBay...
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Use the KickItBack Bid page to purchase or bid on an eBay item using KickItBack.
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Use the KickItBack Watch List page to select items to bid on from your watched items on eBay, and then bid or purchase the item using KickItBack.
Login to KickItBack and click the "Start Shopping on eBay" link, the "Search eBay" button, or one of our "Deals."
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Download our Toolbar Button. This eliminates the need to go to KickItBack.com and login. You can simply click the KickItBack button on your browser interface to get to eBay.
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Download our Desktop Widget. This will eliminate the need to open a browser. You can search eBay directly from your desktop.
Can I purchase an item using a sniper service and still get my cash-back reward from KickItBack?
No, unfortunately we can't pay out for items won through a sniping service. We can only give cash back for those items purchased on eBay.com after immediately coming from KickItBack.com or using one of the other approved methods mentioned above. We recommend that you continue to snipe items as normal, but make all your "Buy It Now" purchases after going through KickItBack.com.
Is this a pyramid scheme?
No. KickItBack is a 100% legal program that operates in strict accordance with eBay's Affiliate Program policies. KickItBack is also 100% free! There are no fees of any kind. We receive commissions from eBay in return for driving traffic to its listings, and we share a portion of that commission with you. Our referral program is simply an incentive to spread word about the site and a way for you to earn additional rewards. The more friends you refer, the more rewards you stand to earn. Those you refer have the same opportunity to earn rewards as you do.
Can any of my previous (most recent) purchases be accounted for... I have made many within the last couple of months?
No, we can only track and reward you for purchases made after clicking through to eBay.com from your KickItBack account (after login via the "Start Shopping eBay" link, "Search eBay" button, one of the featured deal items, or using one of our shopping tools, such as the Desktop Widget or browser Toolbar Button.) Therefore, purchases made before you signed up for KickItBack cannot be counted.
Is it necessary to refer someone?
Referrals are not necessary. However, the more people you refer, the more you stand to earn in rewards. So taking advantage of our referral program is highly recommended, especially if you know people who shop on eBay or blog.
Is this a one time thing or is it unlimited (i.e. every time I make a purchase)?
There is no limit on rewards! The more you buy on eBay, the more cash back you'll receive.
Under what circumstances do you reserve the right to deny cash rewards?
If we detect fraudulent bidding activity or attempts to exploit and/or disrupt our services, we will deny rewards to and/or suspend any KickItBack accounts involved. If you aren't trying to do anything illegal you have no need to worry.
What factors can interfere with me receiving my cash back?
If for some reason eBay fails to tell us about your purchase, then we have no way of knowing we need to reward you for it. Other factors that could interfere with this process can include:
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Your web browser's settings (your browser needs to allow cookies from KickItBack.com and eBay.com)
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Methods of purchase that bypass KickItBack.com (like using auction snipers). KickItBack cannot track these purchase because they are not made directly from your browser.
If your purchase has failed to show up in your KickBacks account and you got to eBay through one of our approved methods please contact us.
Why am I redirected to eBay.com instead of my preferred eBay site?
We want to give the opportunity to earn KickBack rewards to all eBay users, regardless of which eBay site you're registered on. However, there are some eBay sites that aren't compatible with KickItBack. If the eBay site that you are registered on is not compatible, we'll redirect you to the eBay.com (U.S.) site instead so you can still earn KickBack rewards.
Which eBay sites do you support?
We currently support eBay.com (U.S.), eBay.co.uk (U.K.), eBay.com.au (Australia), and eBay.ca (Canada).
My preferred eBay site is supported by KickItBack. Why am I being redirected to eBay.com (U.S.)?
If you generated an eBay token before we integrated eBay's international sites (eBay.co.uk, eBay.com.au, etc.), your account may be configured to use the eBay.com (U.S.) site. To update this setting, simply generate your eBay token again.